Refund policy

Scope and Contact Information

For questions regarding returns and refunds, please contact us through any of the methods below:

Email: meyerworksdesign@gmail.com

Phone: (541) 910-6415

Address:

MeyerWorks
14180 Ben Dier Lane
Baker City, OR. 97814

United States

Policy Overview

• Return Period: 30 days from delivery date
• Refund Processing Time: 7-10 business days from receipt
• Return Shipping Costs: Covered by the customer unless the product is defective or incorrect.

Order Cancellations

You may cancel your order within 24 hours of purchase by contacting our customer service team.

Return Conditions

We offer returns under the following conditions:

• Return Window: Items can be returned within 30 days of delivery.
• Item Condition: Items must be in their original, unused condition with all original packaging and tags intact.
• Defective or Incorrect Items: If you receive a defective or incorrect item, we will cover return shipping costs.

Return Process

To initiate a return:

1. Contact our customer service team at meyerworksdesign@gmail.com with your order number and reason for return.
2. Receive return shipping instructions and a return label (if applicable).
3. Pack the item securely and ship it back to us using the provided label.
4. Once we receive and inspect your return, we will process your refund.

Refund Method

Refunds will be issued to your original payment method. Please allow 7-10 business days for the refund to appear in your account after we process it.

Non-Returnable Items

The following items cannot be returned:

• Items purchased on final sale or clearance
• Custom or personalized items
• Items damaged due to customer misuse

Contact Us

If you have any questions about our return and refund policy, please don't hesitate to reach out to us at meyerworksdesign@gmail.com or (541) 910-6415.